Employee Experience

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows : 

• Simplify access to services and increase employee satisfaction by making it easy for employees to stay connected and get the services they need with omni-channel experiences and mobile apps.
• Improve productivity by using fewer resources to serve more employees from anywhere, minimizing repetitive tasks with automated workflows, machine learning, and case management. 
• Streamline employee transitions and manage lifecycle events like onboarding and departures across multiple departments. Increase efficiency and gain full visibility of end-to-end processes with powerful employee workflows. 
• Optimize service delivery by improving operational efficiency and delivery of services with clear insights surrounding employee requests.

Transform Employee Process - Automation of Onboarding Process

Deliver meaningful and connected journeys that support employees in the moment with personalized guidance, learning, tasks, and to-dos.  Many organizations are looking to attract and retain talent as employees struggle to stay connected to the organization in today’s evolving world of work

Business capabilities

• Deliver workflows to support complex cross-departmental journeys
• Provide flexibility to support variances in process and exception handling
• Involve managers or departmental leads in defining and supporting journeys
• Embed listening and learning in the moment within the journey

Employee Portal

Establish an Employee Experience Platform by simplify employee experiences across the enterprise with a unified, multi-department destination for services and content experiences.

Business capabilities

• Unify employee service experiences connecting systems and departments
• Provide dynamic and personalized content publishing capabilities
• Support role-based centers by function, department, or event
• Deliver connected experiences across disparate systems of record

Boost Employee Productivity

Boost Employee Productivity & Organizational Efficiency by delivering a connected and unified employee experience that supports hybrid work across any digital channel, all while driving employee productivity and engagement across the enterprise.

Business capabilities

• Deliver personalized communications, service, and support  
• Drive faster case resolution for employee inquiries and requests
• Deliver pre-built out-of-the-box workflows and experiences tailored for any role 
• Leverage dashboard insights to rapidly improve operational efficiency and employee self-service